Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Zodzi Jewelry! The terms “we,” “us,” and “our” refer to Zodzi Jewelry. We operate this website and store, including all related content, features, tools, products, and services, to provide you—the customer—with a curated shopping experience (the “Services”).
Zodzi Jewelry is powered by Shopify, which enables us to provide these Services.
These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when you use our Services.
Please read them carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree, please do not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence and that you consent to any minor dependents using the Services under your supervision.
To use our Services, including making purchases, you may be asked to provide information such as your email address, billing, and shipping details. You represent that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to represent our products and services as accurately as possible. However, colors and appearances may vary slightly based on your device and display settings.
We do not warrant that product descriptions, images, or materials are entirely accurate, complete, or error-free. All products and descriptions are subject to change without notice.
We reserve the right to discontinue products or limit availability to certain regions or customers at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Orders are only accepted once payment has been processed and confirmed.
Please review your order carefully before submitting, as cancellations may not be possible once processing begins. If an order is declined or modified, we will notify you using the contact details provided.
Your purchases are subject to our [Refund Policy].
All purchases are intended for personal use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts may change at any time without notice. The price in effect at the time of your order will be confirmed in your order email.
Unless stated otherwise, prices exclude taxes, shipping, customs, and handling fees.
By making a purchase, you represent that:
- Your payment information is accurate and authorized for use.
- All charges will be honored by your payment provider.
- You agree to pay all applicable fees and taxes.
Please ensure your account, billing, and contact information remain up to date to avoid delays in order processing.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. Zodzi Jewelry is not responsible for delays caused by carriers, customs, or events beyond our control.
Once an item is handed to the shipping carrier, risk of loss transfers to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All materials on our Services—including text, images, graphics, logos, and designs—are the property of Zodzi Jewelry or its licensors and are protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial purposes only. No part of the Services may be reproduced, modified, distributed, or used for commercial gain without written consent from Zodzi Jewelry.
Our names, logos, and trademarks are owned by Zodzi Jewelry and may not be used without permission. Shopify and other mentioned trademarks remain the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may have access to third-party tools offered through our Services. We provide these “as is” and “as available,” without warranties or liability.
Your use of such tools is at your own risk and subject to the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or content. We do not control or endorse these sites and are not responsible for their accuracy, policies, or products.
Engaging with third-party sites is at your own discretion.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Zodzi Jewelry is powered by Shopify, which enables us to provide our Services. However, all sales are made directly between Zodzi Jewelry and you.
Shopify is not responsible for any transaction, product, or service offered through our store.
SECTION 10 – PRIVACY POLICY
Your privacy matters to us. All personal information collected through our Services is governed by our [Privacy Policy] and Shopify’s Privacy Policy.
By using our Services, you consent to the collection and processing of your information as described therein.
SECTION 11 – FEEDBACK
By submitting any feedback, suggestions, or reviews, you grant Zodzi Jewelry a perpetual, worldwide, royalty-free license to use, reproduce, and distribute your content for business and promotional purposes.
You agree that your feedback will not violate any laws or third-party rights. Zodzi Jewelry reserves the right to monitor, remove, or edit content at its discretion.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain typographical errors or inaccuracies. We reserve the right to correct, update, or cancel orders if errors are discovered, without prior notice.
SECTION 13 – PROHIBITED USES
You agree not to use our Services for any unlawful purpose, to violate intellectual property rights, transmit malware, impersonate others, or disrupt our operations.
We reserve the right to terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time without notice. Upon termination, your obligations under sections such as Intellectual Property, Feedback, Indemnification, and Governing Law will continue to apply.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted, error-free, or secure use of the Services.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Zodzi Jewelry and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Zodzi Jewelry, Shopify, and their affiliates from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right or term under these Terms does not constitute a waiver.
These Terms, along with referenced policies, represent the complete agreement between you and Zodzi Jewelry.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights under these Terms without our written consent. We may assign or transfer our rights at any time without notice.
SECTION 21 – GOVERNING LAW
These Terms and any related agreements are governed by the laws of the jurisdiction where Zodzi Jewelry is headquartered.
By using our Services, you agree that any disputes will be resolved exclusively in those courts.
SECTION 22 – HEADINGS
Section headings are for convenience only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the latest version of these Terms at any time on this page.
We reserve the right to modify these Terms at our discretion. Updates become effective upon posting. Continued use of the Services after changes constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms can be directed to:
Zodzi Jewelry
📧 Email: zodzijewelry@gmail.com
📍 Address: Paul Ngozi Street, Deeper Life Road, St. Patricks, Kabwata, Lusaka, Lusaka Province, Zambia
📞 Phone: 0976312812 / 076
🧾 Business Registration Number: 320251051323
💼 VAT Number: Not applicable